return policy

 

Return and Exchange

 

At Silkbaseclosures.com, your complete satisfaction is guaranteed with any closure and hair purchase, you may return it for a refund (excluding shipping & handling) or exchange within 15 days of the shipping date of your order. There is a minimum restocking fee of $10 or 20% of purchase price, whichever is greater on all hair merchandise. All returns must be in new condition, not worn or altered with original package. All merchandise must have the original tag attached in original package. Otherwise, it will be returned to you, and you are responsible for all shipping charges.

 

Hair Products and others : You may return your hair products within 15 days of shipping date. Any used and opened hair products will not be accepted for a return or exchange.

 

All merchandise must be sent by UPS or USPS insured to the following address:

 

Silkbaseclosures.com
9550 S Eastern Avenue Ste 253
Las Vegas, NV 89123